Shipping policy

Last Updated: November 2025

1. Shipping Regions

We ship to addresses within the United States only.
International shipping is not available.

2. Processing Times

Orders are processed within 1–3 business days, excluding weekends and holidays.
Processing time may extend during high-volume periods.

3. Carriers Used

Orders may be shipped through:

  • USPS

  • UPS

  • FedEx

Carrier selection is based on cost, speed, and availability.

4. Delivery Estimates

Estimated delivery timelines shown at checkout are not guaranteed and may vary due to carrier delays.

5. Tracking Information

A tracking number will be provided once the order has shipped.
It is the customer’s responsibility to monitor their shipment.

6. Incorrect or Incomplete Addresses

We are not responsible for shipments delayed or lost due to:

  • Incorrect shipping addresses

  • Missing apartment/suite numbers

  • Customer typos

Customers must ensure all shipping information is accurate at checkout.

7. Lost, Stolen, or Delivered Packages

If a package is marked “delivered”, the order is considered completed.
We do not replace, refund, or investigate packages that:

  • Are marked delivered

  • Are stolen after delivery

  • Cannot be located once delivered

Delivery disputes must be handled directly with the shipping carrier.